Store Credits and Gift Card Balances

How to check Gift Card Balance?

You may check your gift card balance here.

 

How to check your store credit balance?

Step 1: Login to your account online

Step 2: After logging in, you'll be directed to your Account Details. At the bottom left, you'll find the 'Check My Store Credits' 


Step 3:Copy the code to use the credits online

 

How to Combine Gift Card Balance with Store Credits?

Step 1: After logging into your account, click on "Check my Store Credits" tab.

Step 2:  Under '+ Add Store Credit' tab, add your gift card code and your gift card balance will be added to your store credits.

 

 

Gift Card Terms and Conditions

  • All gift cards do not have an expiry date and can be spent online and at all our physical stores.

  • Unfortunately at this time, we do not offer physical gift cards.

  • All gift cards cannot be withdraw into cash. If you would like to transfer your gift card or credits to someone else, do get in touch with us and we can have it processed for you manually through our back end.

  • All gift cards purchased using another gift card will be automatically flagged by our system as a potential fraud risk and gift cards will be withheld until further investigation. 

  • All gift card purchases are not refundable in cash. If you purchased a wrong gift card amount, we will be happy to tweak that for you however all balance gift card credits will be refunded as store credits and additional gift card credits will be charged.

  • We reserve the right to change these terms and conditions at any time without prior notice.

Store Credits Terms and Conditions

  • You may spend less credits that what you have and any balance will remain in your account until you decide to spend it again in the future. 

  • Store credits do not have an expiry as they serve as currency however we are unable to withdraw any store credits into cash. 
  • To use the credits at any of our stores simply log into your account on our point of sale system using your email address. 
  • We reserve the right to change these terms and conditions at any time without prior notice.

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