Free shipping available for purchase above S$50
- Your order will be delivered via SimplyPost Courier service.
- We will despatch your order within 48 working hours.
- It will take 1-3 working days for delivery once your item is picked up from our studio.
- Your package will come with a tracking number.
- The courier will make deliveries to your address between 9 am to 10 pm, Monday to Friday, and 9am to 6pm on Saturdays. There will be no deliveries made on Sundays or Public Holidays.
- All tracking codes will be sent to you in the automated Order Fulfilment email once the item is despatched from our studio.
- The courier will make a total of 2 attempts to deliver your order. There will be a $4 re-shipping charge if you would like to make a 3rd attempt for delivery.
- Alternatively, you can opt for self-collection which would be free of charge.
For orders below S$50, there will be a $3 charge
- Your items will be packed and despatched from our studio within 48 working hours and an order fulfilment email will be sent to you once it is shipped.
- Orders place on Friday after 1pm will be shipped out on the next Monday (GMT +8).
- Orders placed on a weekend or public holiday in Singapore will be shipped on the next working day.
Express Shipping (Next Working Day)
- chose an express guaranteed next day delivery by uParcel.
- A flat-rate of $9 will be charged.
- You can opt to collect your order at Threadbare & Squirrel, Wheelock Place #02-20 or at our 16 Shaw Road studio. Please select either option at checkout.
- Self-collection of orders at Threadbare & Squirrel will be sent every Tuesday and Friday (by end of the day) and a notification email will be sent to you once your order is ready for collection.
Please do not drop off any items at Threadbare and Squirrel, for all exchange or repairs please contact us directly and we will get back to you with instructions.
- An appointment is needed to drop by 16 Shaw Road studio for self-collection.
- If you would like to shop our complete collection in person, please make an appointment to come to our studio at 16 Shaw Road by dropping us an email or text/call us at +65987 33 729.
- Operation hours of Threadbare & Squirrel is 11 am to 8.30 pm