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Shipping and Delivery

* We are temporarily suspending deliveries to several countries due to surge in costs and reduction in demand that would affect our bottomline.
We will continue to ship to Hong Kong, Philippines, Malaysia,  Indonesia, Taiwan, Thailand and Vietnam by J&T Courier.

Sorry for the inconvenience caused.

If you would like for us to deliver to you, we can do so by DHL Express however due to increase in shipping costs, your shipment may cost more than expected. Please send us an inquiry and we'd be happy to quote you.

DELIVERY TIMING:
  • All orders are despatched from our warehouse based in Singapore.
  • Your items will be packed and shipped within 2-3 working days and a confirmation email will be sent to you.
  • We do not ship orders out during the weekends and public/bank Holidays in Singapore.
  • Orders placed on Friday will be shipped out on the next Monday or Tuesday.
  • Orders placed on a public holiday in Singapore will be shipped on the next working day.

SHIPPING RATES AND SERVICES:

*Please note that these are estimated delivery times only, therefore we are not guaranteeing delivery dates. Subjected to customs clearance. 

All shipping options come with a tracking number. 

  • We will prepare for despatch within 2 - 3 working days. A fulfilment email will be sent to you once our logistics company issues a tracking number to us. This may take 1 to 2 working days.

  • All packages require a signature to receive. When no one is at the door, a registered mail slip should be placed at your door with instructions on how to collect your package.
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    Singapore

    Postal Service Duration Rate
    Orders below $50
    J&T Express Courier
    1 to 3 working days $3
    Orders above $50
    J&T Express Courier
    1 to 3 working days FREE

     

    Malaysia 

    Postal Service Duration Rate
    Orders below $80
    J&T Express Courier
    3 to 5 working days $4
    Orders above $80
    J&T Express Courier
    3 to 5 working days FREE
    Orders below $250 DHL Express 1 to 2 working days $15
    Orders above $250 DHL Express  1 to 2 working days FREE

     

    Indonesia / Hong Kong / Taiwan / Thailand / Vietnam

      Postal Service Duration Rate
    Orders below $80 J&T Express (Door to Door courier) 3 to 5 working days $10
    Orders above $80
    J&T Express (Door to Door courier)
    3 to 5 working days FREE
    Orders below $250 DHL Express 1 to 3 working days  $20
    Orders above $250 DHL Express 1 to 3 working days FREE

     

    Philippines 

      Postal Service Duration Rate
    Orders below $80
    J&T Express Courier (Door to door)
    3 to 5 working days $10
    Orders above $80
    J&T Express Courier (Door to door)
    3 to 5 working days
    FREE
    Orders below $250 DHL Express 1 to 3 working days $20
    Orders above $250 DHL Express 1 to 3 working days FREE



    United States of America

     Postal Service Duration Rate
    Orders below $80 DHL Parcel International Direct 4 to 5 working days $10
    Orders above $80
    DHL Parcel International Direct
    4 to 5 working days FREE
    Orders below $250 DHL Express 1 to 3 working days

    $30

    Orders above $250 DHL Express 1 to 3 working days 

    FREE



    Canada

     Postal Service Duration Rate
    Orders below $150 Aramex Courier 4 to 5 working days

    $20

    Orders above $150 Aramex Courier 4 to 5 working days 

    FREE

     

    New Zealand

     Postal Service Duration Rate
    Orders below $80 DHL Packet Plus (with tracking)
    7 to 10 working days
    $10
    Orders above $80
    DHL Packet Plus (with tracking)
    7 to 10 working days FREE
    Orders below $150 DHL Express 1 to 3 working days

    $20

    Orders above $150 DHL Express 1 to 3 working days

    FREE

      

    Brunei Darussalam

     Postal Service Duration Rate
    Orders below $150 Aramex Courier
    4 to 5 working days 

    $10

    Orders above $150 Aramex Courier
    4 to 5 working days 

    FREE

     

    Europe (United Kingdom, France, Belgium, Denmark, Finland, Germany, Greece, Italy, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, Ukraine)

      Postal Service Duration Rate
    Orders below $80 DHL Packet Plus (with tracking) 7 to 10 working days $10
    Orders above $80
    DHL Packet Plus (with tracking)
    7 to 10 working days $10
    Orders below $250 DHL Express 2 to 3 working days $30
    Orders above $250 DHL Express  2 to 3 working days FREE

     

    United Arab Emirates (UAE)

      Postal Service Duration Rate
    Orders below $80 DHL Packet Plus (with tracking) 7  to 10 working days $10
    Orders above $80

    DHL Packet Plus (with tracking)

    7 to 10 working days FREE
    Orders below $250 Aramex Courier 4 to 5 working days $30
    Orders above $250 Aramex Courier 4 to 5 working days

    FREE

     

     

    Australia

     Postal Service Duration Rate
    Orders below $80
    DHL Parcel International Direct 
    (with tracking)
    3 to 5 working days $10
    Orders above $80
    DHL Parcel International Direct 
    (with tracking)
    3 to 5 working days FREE

     

    Japan

    Postal Service Duration Rate
    Orders below $80 Japan Post  7-10 working days $10
    Orders above $80 Japan Post 7-10 working days FREE
    Orders below $200 DHL Express 1 to 3 working days

    $20

    Orders above $200 DHL Express 1 to 3 working days FREE

      

    South Korea

    Postal Service Duration Rate
    Orders below $80 DHL Packet Plus (with tracking) 7-10 working days $10
    Orders above $80 DHL Packet Plus (with tracking) 7-10 working days FREE
    Orders below $200 DHL Express 1 to 3 working days

    $20

    Orders above $200 DHL Express 1 to 3 working days FREE

      

    Everywhere Else:

    If you do not see your country listed above, we unfortunately will not be able to ship to you. You may consider a forwarder service or DHL Express. Simply drop us an email to enquire on rates.
     

    TRACKING:

    For DHL Parcel International Direct or Packet Plus, you may track your package here.

    For DHL Express, you may track your package here.

    For Aramex, you may track your package here.

    For J&T Express (formerly Simplypost Courier), you may track your package here.

    If you have any queries regarding your delivery please contact the customer care team.

     

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