Full-time and Part-time Customer Experience Officer / Retail Sales Associate

We're looking for a fun, outgoing and responsible individual to join our team! We put priority in giving our customers an enjoyable shopping experience and if you take pride in being helpful and delivering above and beyond customer service, we'd love for you to apply. This position is going to be based at our retail stores at Wisma Atria and our new store opening in November. 

We are a small team jewellery brand based in Singapore currently experiencing high growth and stepping out of our online shell. We feel that moving forward with the flagship store, we are able to better engage with our customers face-to-face and showcase our brand beliefs and pieces more effectively. This candidate will work closely with the By Invite Only team and be an instrumental member in helping the brand grow to its best potential.

We are looking for individuals who are:

- Outgoing and not afraid to approach strangers when required
- Genuine in listening to and helping our customers with their requests
- Go-getters and someone who takes initiative
- Happy to work with a small team and a good team player
- Has a high level of professionalism, work ethics and honesty.
- Able to step up and take charge to solve problems during uncertain or unexpected situations.

Scope of work:

- Working directly with our brand manager and brand founder Trixie in creating a great in-store shopping experience for our customers.
- Assisting with styling customers in our latest pieces
- Inventory management, handling restocks and making sure that the store is ready for our customers.
- Cashiering duties
- Maintaining the cleanliness of the store
- Processing online order collections, returns or repairs when needed

Requirements:

- Singaporean and PR only
- 1-2 years experience in retail preferred
- 17 years old and above preferred

Hours:

- Full-time position at 44 hours per week, 5-day work-week.
- Part-time position, $8 per hour with chance of increment with good performance and review.

Store Location: 

Wisma Atria Level 1
435 Orchard Road, 238877
Store Opening Hours: 10 am to 10 pm 

We are opening a new store in November and will be revealed to confirmed applicants during interview.

Interested? Please email us a CV/resume with your personal contact details, past experiences (if any). We will get back to you shortly with an interview.

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