International Shipping

As we're going through a peak sale period from 2nd to 5th May 2019, we thank you in advance for your kind understanding and patience in the unlikely event of a delay in the despatch or delivery of your order.
DELIVERY TIMING:

  • All orders are despatched from our Singapore warehouse.
  • Your items will be packed and shipped within 2 working days and a confirmation email will be sent to you.
  • We do not ship orders out during the weekends and public/bank Holidays in Singapore
  • Orders placed on Friday will be shipped out on the next Monday or Tuesday.
  • Orders placed on a public holiday in Singapore will be shipped on the next working day.

INTERNATIONAL SHIPPING RATES AND SERVICES:

*Please note that these are estimated delivery times only, therefore we are not guaranteeing delivery dates. Subjected to customs clearance. 

All shipping options come with a tracking number. 

  • We will prepare for despatch within 2 working days. A fulfilment email will be sent to you once our logistics company issues a tracking number to us. This may take 1 to 2 working days.
  • All packages require a signature to receive. When no one is at the door, a registered mail slip should be placed at your door with instructions on how to collect your package.

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    Malaysia 

    Postal Service Duration Rate
    Orders below $60
    DHL Parcel International Direct
    2 to 4 working days $3
    Orders above $60
    DHL Parcel International Direct
    2 to 4 working days FREE

     

    Australia

     Postal Service Duration Rate
    Orders below $60
    DHL Parcel International Direct (with tracking)
    4 to 10 working days $5
    Orders above $60
    DHL Parcel International Direct 
    (with tracking)
    4 to 10 working days FREE


    Japan

    Postal Service Duration Rate
    Orders below $60 Japan Post Standard Shipping (With tracking)
    7 to 10 working days
    $5
    Orders above $60
    Japan Post Standard Shipping (With tracking)
    7 to 10 working days
    FREE
    Orders below $250 DHL Express 1 to 3 working days

    $18

    Orders above $250 DHL Express 1 to 3 working days $FREE


    Indonesia / Hong Kong / Taiwan / Thailand / Vietnam

      Postal Service Duration Rate
    Orders below $120 SimplyPost (Door to Door courier) 3 to 5 working days $6
    Orders above $120
    Simplypost (Door to Door courier)
    3 to 5 working days FREE
    Orders below $250 DHL Express 1 to 3 working days  $18
    Orders above $250 DHL Express 1 to 3 working days FREE


    Philippines 

      Postal Service Duration Rate
    Orders below $120 SimplyPost Courier (Door to door) 3 to 5 working days $6
    Orders above $120
    SimplyPost Courier (Door to door)
    3 to 5 working days
    FREE
    Orders above $250 DHL Express 1 to 3 working days FREE

     

    Bahrain / Kuwait / Qatar / Saudi Arabia / United Arab Emirates

    Postal Service Duration Rate

    Orders below $120

    Standard Shipping with tracking 7 to 10 working days $5
    Orders above $120 Standard Shipping with tracking
    7 to 10 working days
    FREE
    Orders below $250 DHL Express Courier
    2 to 3 working days
     $30
    Orders above $250
    DHL Express Courier
    2 to 3 working days
    FREE



    Europe / United States 

      Postal Service Duration Rate
    Orders below $120 DHL Packet Plus through your local postal service

    7 to 10 working days

    $4
    Orders above $120 DHL Packet Plus 
    through your local postal service
    7 to 10 working days
    FREE
    Orders below $250 DHL Express 2 to 3 working days $30
    Orders above $250 DHL Express  2 to 3 working days FREE

     

    Russia

    Postal Service Duration Rate
    Orders below $60 DHL Packet Plus (via pochta Post of Russia)
    7 to 10 working days
    $4
    Orders above $60
    DHL Packet Plus (via pochta Post of Russia)
    7 to 10 working days FREE

     

    Everywhere Else

      Postal Service Duration Rate
    Orders below $120
    DHL Packet Plus 7 to 10 working days $5
    Orders above $120
    DHL Packet Plus
    7 to 10 working days
    FREE
    All Orders DHL Express 2 to 3 working days Please email to inquire if we are able to deliver by DHL express to your country.

     

    TRACKING:

    For DHL Parcel International Direct or Packet Plus, you may track your package here.

    For DHL Express, you may track your package here.

    For Simplypost Courier, you may track your package here.

    If you have any queries regarding your delivery please contact the customer care team.

     

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